Legal
Privacy Policy
Electrix is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our electrical services or visit our website.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and property address when you request a quote or contact us. We may also collect limited technical data such as your IP address and browser type when you visit our website.
How We Use Your Information
We use your information to respond to enquiries and provide quotations, deliver our electrical services, communicate with you about appointments and ongoing projects, and improve our website and services. We will never use your information for unsolicited marketing without your explicit consent.
Legal Basis for Processing
We process your personal data under the following legal bases as defined by GDPR: performance of a contract when delivering our services, compliance with legal obligations, and our legitimate interests in operating and improving our business. Where we rely on consent, you may withdraw it at any time.
Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential and use it only for the purposes we specify.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by Irish and EU law. Customer records are typically retained for six years in line with Revenue requirements.
Your Rights Under GDPR
As a resident of Ireland or the EU, you have the right to access, correct, or erase your personal data, to restrict or object to its processing, and to data portability. To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with the Data Protection Commission at www.dataprotection.ie.
Cookies
Our website may use cookies to enhance your browsing experience and analyse site traffic. You can choose to disable cookies through your browser settings, though this may affect certain features of our website.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us at info@electrix.com or write to Electrix, Navan, Co. Meath, Ireland.
Introduction
Electrix is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our electrical services or visit our website.
Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, and property address when you request a quote or contact us. We may also collect limited technical data such as your IP address and browser type when you visit our website.
How We Use Your Information
We use your information to respond to enquiries and provide quotations, deliver our electrical services, communicate with you about appointments and ongoing projects, and improve our website. We will never use your information for unsolicited marketing without your explicit consent.
Legal Basis for Processing
We process your personal data under GDPR on the following legal bases: performance of a contract when delivering our services, compliance with legal obligations, and our legitimate interests in operating and improving our business. Where we rely on consent, you may withdraw it at any time.
Sharing Your Information
We do not sell, trade, or transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, provided they agree to keep your information confidential.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by Irish and EU law. Customer records are typically retained for six years in line with Revenue requirements.
Your Rights Under GDPR
As a resident of Ireland or the EU, you have the right to access, correct, or erase your personal data, to restrict or object to its processing, and to request data portability. To exercise any of these rights, please contact us. You also have the right to lodge a complaint with the Data Protection Commission at www.dataprotection.ie.
Cookies
Our website may use cookies to enhance your browsing experience and analyse site traffic. You can disable cookies through your browser settings, though this may affect certain features of our website.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at info@electrix.com or write to Electrix, Navan, Co. Meath, Ireland.